Refund policy

We want you to be happy with your purchase. Unused and unopened items may be returned within 30 days of receipt for a full refund, minus the original shipping cost. Please note that customers are responsible for return shipping fees, and used, opened, or final sale items are not eligible for return.

To start a return, please contact us so we can provide return instructions. When sending items back, we kindly ask that they are securely packaged to help ensure they arrive safely. Items that arrive back damaged due to insufficient packaging or damage during return transit cannot be refunded. In these situations, customers will need to file a claim directly with USPS or the shipping carrier used for the return.

Once we receive your return, we will process the refund to your original method of payment as soon as possible, excluding any non-refundable shipping costs. If the original form of payment has expired at the time the return is processed, a store credit will be issued instead.

Please allow approximately 2–3 weeks for the refund to appear on your account, as processing times can vary between payment providers.

While we do not offer standard exchanges, we’re happy to replace any item that arrives damaged or with a verified manufacturing defect. Please contact us within 7 days of delivery and include photos of the item and packaging so we can assist you as quickly as possible.